If you are not satisfied with your delivery for any reason, get in touch with us immediately and we will solve it so you will be 100% satisfied!
Delivery time is 3-7 days. We send orders with Postnord and the package is delivered directly to your mailbox. We have free shipping so you pay nothing for it!
Right of withdrawal / Complaint
We comply with the Consumer Purchase Act and the Distance Contracts Act in accordance with the Swedish Consumer Agency's recommendations. According to the Distance Contracts Act, you have the right to return ordered faultless goods without stating any reason. Notice of this shall be given as soon as possible, but no later than within fourteen (14) days of receipt of the goods. If it can be shown that there is a manufacturing defect on the product, you always get a new shell, however, the warranty does not apply in the event of wear and tear. You pay the return shipping yourself.
For contact in case of return, right of withdrawal or warranty issue, contact us at firstname.lastname@example.org. In order for us to be able to process your case, you need to send a copy of your order receipt, where the date, name, product must be clearly visible, also describe your case. We will get back to you within 48 hours after you have sent us your email. Returns are sent to: Box 133, 601 03 Norrköping
Aluminum Radiation Protection Sweden AB has the right to change prices, charge extra costs if it is predictable that the prices on the website are incorrect, this is informed to the customer before the order is sent for the opportunity to cancel or correct their order. Product images and other information aim to reflect the product as much as possible. However, we reserve the right to make any errors that may occur on the website and cannot guarantee that all images in a fully accurate manner reflect the correct appearance of the products. The pictures should only be seen as illustrations. Image quality may also vary depending on the color settings you have on your computer.
Assembly of product
When you mount your mobile cover on the phone, it is important that you always follow the instructions that come with your order so as not to risk damage to the product or the phone. You can also see the instruction sheet that comes with the order here.
There are several ways to pay when you shop with us. You can pay by account / credit card and clear.Pay here and now.
With Pay Direct, you make your payment at once. The money is withdrawn 1-2 days after the order has been processed. You can always see and manage the purchase in the Klarna app. TermsGet first. Pay later.
Choose to pay within 30 days, at the end of the month or in a couple of months. Your payment period begins when the order is shipped. This means that you can take the time to try your product in peace and quiet before you decide. TermsDivide.
By splitting your payment, you can spread your costs over up to 36 months. You can tailor your payment plan to your specific needs. No registration or credit report is required. Terms
At the time of purchase, a credit check is performed, which in some cases means that a credit report is taken. You will then receive a copy of the credit information by post.
Personal information at Aluminum Radiation Protection Sweden AB (RP of Sweden)
When you place an order with us, you agree that we use and store your information in order for RP of Sweden's operations to provide you with the service that you as a customer can expect from us.
We handle your data in accordance with the Data Protection Regulation (GDPR).
Aluminum Radiation Protection Sweden AB (RP of Sweden) (556944-0208) is responsible for the personal data.
The information we store in our customer register is name, postal address, telephone number, e-mail, IP number and social security number. The purpose is for us to be able to deliver your goods and handle customer service to you after your purchase. And enable you to send information on news or offers.
Klarna collects information about you as they are the ones who handle the cash / payments with us. They have their own agreement for what you approve.
We share the information with the shipping companies we use so that they can deliver your goods to you.
If / when you contact our customer service, your email will be saved so that we can go back and see history and help you if needed.
RP of Sweden never resells your information to 3rd parties.
We only save the data for as long as it is necessary.
You always have the opportunity to get an excerpt of what information we have saved about you. Then you send a written signed request for it to our address below:
Aluminum Radiation Protection Sweden AB
804 29 Gävle
Any disputes are resolved primarily in discussion with our customer service, we want you to be 100% satisfied! We follow the General Complaints Board's recommendations for your safety.