Skip to content

Refund policy

We comply with the Consumer Purchase Act and the Distance Contracts Act in accordance with the Swedish Consumer Agency's recommendations. According to the Distance Contracts Act, you have the right to return ordered faultless goods without stating any reason. Notice of this shall be given as soon as possible, but no later than within fourteen (14) days of receipt of the goods. If it can be shown that there is a manufacturing defect on the product, you always get a new shell, however, the warranty does not apply in the event of wear and tear. You pay the return shipping yourself.

For contact in case of return, right of withdrawal or warranty issue, contact us at info@rpofsweden.com. In order for us to be able to process your case, you need to send a copy of your order receipt, where the date, name, product must be clearly visible, also describe your case. We will get back to you within 48 hours after you have sent us your email. Returns are sent to: Box 133, 601 03 Norrköping